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\pard\plain \ltrpar\ql \li0\ri0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid10968816 \chftnsepc }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid9454043 \par }}\ltrpar \sectd \ltrsect\linex0\sectdefaultcl\sectrsid9454043\sftnbj {\footerl \ltrpar \pard\plain \ltrpar\s23\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\tqr\tx8505\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs18\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7420603 \par }\pard \ltrpar\s23\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\brdrt\brdrs\brdrw10\brsp20 \tqr\tx8505\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\rtlgutter\itap0\pararsid9124699 {\field{\*\fldinst {\rtlch\fcs1 \af0 \ltrch\fcs0 \cs30\insrsid7420603 \hich\af26\dbch\af31505\loch\f26 PAGE }}{\fldrslt {\rtlch\fcs1 \af0\alang1024 \ltrch\fcs0 \cs30\lang1024\langfe1024\noproof\insrsid9454043 \hich\af26\dbch\af31505\loch\f26 4}}}\sectd \ltrsect\linex0\endnhere\sectdefaultcl\sftnbj { \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7420603 \tab \hich\af26\dbch\af31505\loch\f26 Workforce development in early\hich\af26\dbch\af31505\loch\f26 childhood education and care \par }}{\footerr \ltrpar \pard\plain \ltrpar\s23\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\tqr\tx8505\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs18\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7420603 \par }\pard \ltrpar\s23\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\brdrt\brdrs\brdrw10\brsp20 \tqr\tx8505\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\rtlgutter\itap0\pararsid9124699 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7420603 \hich\af26\dbch\af31505\loch\f26 香港六合彩开奖记录\tab }{\field{\*\fldinst {\rtlch\fcs1 \af0 \ltrch\fcs0 \cs30\insrsid7420603 \hich\af26\dbch\af31505\loch\f26 PAGE }}{\fldrslt {\rtlch\fcs1 \af0\alang1024 \ltrch\fcs0 \cs30\lang1024\langfe1024\noproof\insrsid9454043 \hich\af26\dbch\af31505\loch\f26 5}}}\sectd \ltrsect\linex0\endnhere\sectdefaultcl\sftnbj {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid7420603 \par }}{\*\pnseclvl1\pnucrm\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl2\pnucltr\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl3\pndec\pnstart1\pnindent720\pnhang {\pntxta .}}{\*\pnseclvl4\pnlcltr\pnstart1\pnindent720\pnhang {\pntxta )}} {\*\pnseclvl5\pndec\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl6\pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl7\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl8 \pnlcltr\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}{\*\pnseclvl9\pnlcrm\pnstart1\pnindent720\pnhang {\pntxtb (}{\pntxta )}}\pard\plain \ltrpar\s1\qr \li0\ri0\sb440\sa60\keepn\widctlpar\brdrb\brdrs\brdrw10\brsp20 \wrapdefault\aspalpha\aspnum\faauto\outlinelevel0\adjustright\rin0\lin0\itap0\pararsid9454043 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs60\lang3081\langfe1033\kerning28\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Workforce development in early childhood education and care: Research overview \par }\pard\plain \ltrpar\s2\qr \li0\ri0\sb720\sl-480\slmult0\keepn\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\pararsid15954315 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs36\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Tanya Bretherton\line }{\rtlch\fcs1 \af0 \ltrch\fcs0 \scaps\fs32\insrsid14166360\charrsid15954315 \hich\af26\dbch\af31505\loch\f26 Workplace Research Centre, University of Sydney}{\rtlch\fcs1 \af0 \ltrch\fcs0 \scaps\fs32\insrsid15954315 \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb720\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid9454043 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The early childhood education and care industry in Australia is undergoing a shift in philosophy. Changes in policy are driving the industry towards a combined early childhood education and care f\hich\af26\dbch\af31505\loch\f26 ocus, away from one on child care only. This move has implications for the skilling of the child care workforce. \par }\pard \ltrpar\s31\ql \li0\ri138\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin138\lin0\itap0\pararsid11749681 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 This research overview describes the approaches of innovative employers, those who have excelled in the delivery of early childhood education a\hich\af26\dbch\af31505\loch\f26 nd care services while also providing staff with a high-quality workplace and attractive employment conditions. The findings are drawn from workplace case studies in the child care sector, conducted as part of a three-year project on workforce development .\hich\af26\dbch\af31505\loch\f26 The employers at the heart of this study believe they have found a \hich\f26 \lquote \loch\f26 high skills\hich\f26 \rquote \loch\f26 way to develop the workforce in the sector. This overview details some of the experiences of Lady Gowrie Tasmania and Norwest Child Care in New South Wales in their search f\hich\af26\dbch\af31505\loch\f26 o\hich\af26\dbch\af31505\loch\f26 r the skill \hich\f26 \lquote \loch\f26 highway\hich\f26 \rquote \loch\f26 . \par }\pard\plain \ltrpar\s2\ql \li0\ri0\sb440\keepn\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs36\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Reading the skills road map in child care\hich\f26 \emdash \loch\f26 understanding the }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid10095997 \~}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 challenges \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The child care industry faces inherent labour market challenges\hich\f26 \emdash \loch\f26 workers have a duty of care for small children, working hours can be long, and the work itself c\hich\af26\dbch\af31505\loch\f26 an be stressful. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb280\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs28\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Child care work is highly important, yet lowly paid \par }\pard\plain \ltrpar\s41\ql \li0\ri0\sb80\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Despite the intense level of respons\hich\af26\dbch\af31505\loch\f26 ibility that child care work demands, the industry is characterised by a tension between the high value and importance of the work, and the low remuneration, benefits and status achieved by those actually undertaking the work. Beyond the intrinsic rewards \hich\af26\dbch\af31505\loch\f26 \hich\af26\dbch\af31505\loch\f26 derived from working with children, which may be significant, the pay and working conditions are typically poor. \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 For child care to be affordable, costs for parents must remain low. Yet, care of children requires high staff numbers to maintain high care st\hich\af26\dbch\af31505\loch\f26 andards. In the past, many employers have relied on a pool of low-skilled, low-paid workers to fill vacancies. As a consequence, high levels of casual employment, high turnover, and limited career development have all become accepted industry norms. The i \hich\af26\dbch\af31505\loch\f26 n\hich\af26\dbch\af31505\loch\f26 dustry has been described as being caught in a low skills\hich\f26 \endash \loch\f26 low pay cycle. \par }\pard\plain \ltrpar\s2\ql \li0\ri0\sb440\keepn\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs36\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Caught in a skills \hich\f26 \lquote \loch\f26 cul-de-sac\hich\f26 \rquote \par }\pard\plain \ltrpar\s31\ql \li0\ri-145\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin-145\lin0\itap0\pararsid10095997 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Two main factors have contributed to the low-skills cycle, \hich\f26 \lquote \loch\f26 the skills cul-de-sac\hich\f26 \rquote \loch\f26 , in early childhood education and care, with few employers managing\hich\af26\dbch\af31505\loch\f26 to escape from it. Ironically, while both formal, accredited vocational training and compliance frameworks are intended to help the sector to develop and maintain standards, they have produced a number of unintended outcomes, discussed below. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb280\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs28\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 How VET has\hich\af26\dbch\af31505\loch\f26 been used in the sector \par }\pard\plain \ltrpar\s41\ql \li0\ri0\sb80\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6362335 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The sector has relied heavily on workers with vocational qualifications, a strategy viewed as an expedient way to fill vacancies. Most direct care roles have been held by staff holding certificate III-level child care qualification \hich\af26\dbch\af31505\loch\f26 s. This means that employers conform to mandated requirements while sourcing labour cheaply and quickly. \par }\pard\plain \ltrpar\s31\ql \li0\ri-145\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin-145\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 This approach has offered little skill or professional development to employees in the longer term. With few career prospects, staff tend to leave, not\hich\af26\dbch\af31505\loch\f26 just their current employer, but the industry. This, in turn, encourages a further reliance on entry-level VET qualifications, with employers typically appointing new staff with entry-level qualifications because these workers can be \hich\f26 \lquote \loch\f26 trained up\hich\f26 \rquote \loch\f26 quickly\hich\af26\dbch\af31505\loch\f26 \hich\af26\dbch\af31505\loch\f26 and put \hich\f26 \lquote \loch\f26 on the floor\hich\f26 \rquote \loch\f26 to fill vacancies left by workers who have burnt out or left the sector. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb280\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs28\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Compliance standards add to stress for workers \par }\pard\plain \ltrpar\s41\ql \li0\ri0\sb80\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 While regulatory and compliance controls such as ratios are important to ensuring that high standards of child c\hich\af26\dbch\af31505\loch\f26 are are preserved, these present the industry with a skill dilemma. Conforming to compliance standards has created a number of detrimental and unforeseen consequences for the industry. Firstly, an intense level of compliance can profoundly affect the work \hich\af26\dbch\af31505\loch\f26 l\hich\af26\dbch\af31505\loch\f26 oad at the workplace level, with administrative and compliance paperwork contributing significantly to the long hours worked by staff. \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Secondly, a highly \hich\f26 \lquote \loch\f26 compliant\hich\f26 \rquote \loch\f26 industry culture can have the unintended effect of steering training away from innovative\hich\af26\dbch\af31505\loch\f26 approaches to practice, towards skills that are based on adherence to regulatory standards. In this context, the scope for considering and encouraging new areas of knowledge, practice and skill for the industry are constrained. \par }\pard\plain \ltrpar\s2\ql \li0\ri0\sb440\keepn\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs36\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The signposts to skill cul\hich\af26\dbch\af31505\loch\f26 -de-sacs \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The employers in this study identify high turnover as the key indicator of a workplace trapped in a cycle of low skill and low pay. While high turnover has a number of undesirable consequences (including high recruitment costs), it is also identi \hich\af26\dbch\af31505\loch\f26 fied as the single biggest threat to high-quality early childhood education and care. \par }\pard\plain \ltrpar\s3\ql \li0\ri0\sb280\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel2\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs28\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Developing a strategy to reduce turnover \par }\pard\plain \ltrpar\s41\ql \li0\ri0\sb80\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Given the magnitude of these challenges, how then have some employers managed to steer away from low-skill routes towards a pat\hich\af26\dbch\af31505\loch\f26 h which promotes the acquisition of a higher level of skills, at the same time encouraging staff to stay in the workplace? \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The approaches that the innovative organisations identified in the study have adopted to combat turnover have strong similarities and\hich\af26\dbch\af31505\loch\f26 are linked to other strategies designed to improve both the quality of child care and staff employment conditions. \par }\pard\plain \ltrpar\ql \li0\ri0\sb100\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid14166360 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af121 \ltrch\fcs0 \fs20\cf18\insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Four basic principles underpin the low turnover, skill \hich\f26 \lquote \loch\f26 highway\hich\f26 \rquote \loch\f26 : \par {\pntext\pard\plain\ltrpar \s19 \rtlch\fcs1 \af0\alang3081 \ltrch\fcs0 \f14\fs22\lang3081\langfe1033\langnp3081\insrsid14166360 \loch\af14\dbch\af31505\hich\f14 \u-3918\'b2\tab}}\pard\plain \ltrpar\s19\ql \fi-360\li360\ri0\sb120\widctlpar \jclisttab\tx360\wrapdefault{\*\pn \pnlvlblt\ilvl0\ls1\pnrnot0\pnf14\pnindent360\pnsp120\pnhang {\pntxtb \'b2}}\aspalpha\aspnum\faauto\ls1\adjustright\rin0\lin360\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Staff are offered permanent employment. \par {\pntext\pard\plain\ltrpar \s19 \rtlch\fcs1 \af0\alang3081 \ltrch\fcs0 \f14\fs22\lang3081\langfe1033\langnp3081\insrsid14166360 \loch\af14\dbch\af31505\hich\f14 \u-3918\'b2\tab}}\pard \ltrpar\s19\ql \fi-360\li360\ri0\sb120\widctlpar \jclisttab\tx360\wrapdefault{\*\pn \pnlvlblt\ilvl0\ls1\pnrnot0\pnf14\pnindent360\pnsp120\pnhang {\pntxtb \'b2}}\aspalpha\aspnum\faauto\ls1\adjustright\rin0\lin360\itap0\pararsid6165473 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Higher staff\hich\f26 \endash \loch\f26 child ratios t\hich\af26\dbch\af31505\loch\f26 han required by the statutory minima are adopted. \par {\pntext\pard\plain\ltrpar \s19 \rtlch\fcs1 \af0\alang3081 \ltrch\fcs0 \f14\fs22\lang3081\langfe1033\langnp3081\insrsid14166360 \loch\af14\dbch\af31505\hich\f14 \u-3918\'b2\tab}}\pard \ltrpar\s19\ql \fi-360\li360\ri0\sb120\widctlpar \jclisttab\tx360\wrapdefault{\*\pn \pnlvlblt\ilvl0\ls1\pnrnot0\pnf14\pnindent360\pnsp120\pnhang {\pntxtb \'b2}}\aspalpha\aspnum\faauto\ls1\adjustright\rin0\lin360\itap0\pararsid6165473 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 The philosophy behind early childhood education and care is explained to staff and practised in the workplace. \par {\pntext\pard\plain\ltrpar \s19 \rtlch\fcs1 \af0\alang3081 \ltrch\fcs0 \f14\fs22\lang3081\langfe1033\langnp3081\insrsid14166360 \loch\af14\dbch\af31505\hich\f14 \u-3918\'b2\tab}}\pard \ltrpar\s19\ql \fi-360\li360\ri0\sb120\widctlpar \jclisttab\tx360\wrapdefault{\*\pn \pnlvlblt\ilvl0\ls1\pnrnot0\pnf14\pnindent360\pnsp120\pnhang {\pntxtb \'b2}}\aspalpha\aspnum\faauto\ls1\adjustright\rin0\lin360\itap0\pararsid6165473 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Employer-supported skill development is geared towards formal skills acquisition and high\hich\af26\dbch\af31505\loch\f26 er learning. \par }\pard\plain \ltrpar\s31\ql \li0\ri0\sb160\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 In addition to these core features of practice, all employees are paid above the award. Furthermore, a commitment to making staff permanent does not mean that casual employees are not employed by these organisations. Casual staff are regularly used to bac \hich\af26\dbch\af31505\loch\f26 k\hich\af26\dbch\af31505\loch\f26 fill permanent staff vacancies, with these casuals drawn from a stable pool of workers accessed by the individual centre. \par \hich\af26\dbch\af31505\loch\f26 Employers with a fresh approach to the sector\hich\f26 \rquote \loch\f26 s problem areas, such as Lady Gowrie and Norwest Child Care, argue that the status of t\hich\af26\dbch\af31505\loch\f26 he sector can be raised if both employers and employees work to create a \hich\f26 \lquote \loch\f26 professional culture\hich\f26 \rquote \loch\f26 . These employers insist that conventional child care roles must be challenged, and redesigned away from static \hich\f26 \lquote \loch\f26 care\hich\f26 \rquote \loch\f26 roles (requiring only low-level training).\hich\af26\dbch\af31505\loch\f26 For this to occur, staff must be encouraged and supported to develop skills\hich\f26 \emdash \loch\f26 and to continue to develop them\hich\f26 \emdash \loch\f26 an approach that is particularly beneficial when embedded within an overarching philosophy of care. \par \hich\af26\dbch\af31505\loch\f26 Encouraging staff to understand the philosophy \hich\af26\dbch\af31505\loch\f26 of care and education informing the system of which they are a part also assists workers to build positive and constructive partnerships with families and communities. This knowledge equips workers with the skills necessary to develop appropriate programs \hich\af26\dbch\af31505\loch\f26 \hich\af26\dbch\af31505\loch\f26 for children and to explain and communicate the rationale behind these, and their outcomes, to parents. \par }\pard \ltrpar\s31\ql \li0\ri0\sb160\sa240\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Higher skill levels in the child care industry, however, must affect the economic structure of the sector. This would inevitably lead to increases in w\hich\af26\dbch\af31505\loch\f26 ages, which would have to be met through government subsidy or higher fees.}{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid10245347 \par \ltrrow}\trowd \irow0\irowband0\lastrow \ltrrow\ts45\trgaph284\trleft0\trbrdrt\brdrthtnsg\brdrw60 \trbrdrb\brdrs\brdrw45 \trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl284\trpaddt113\trpaddb454\trpaddr284\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tbllkborder\tbllkshading\tbllkfont\tbllkcolor\tbllkbestfit\tbllkhdrrows\tbllkhdrcols\tblind284\tblindtype3 \clvertalt \clbrdrt\brdrthtnsg\brdrw60 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw45 \clbrdrr\brdrtbl \clcbpat19\cltxlrtb\clftsWidth3\clwWidth8505\clcbpatraw19 \cellx8505\pard\plain \ltrpar \s21\ql \fi-851\li851\ri0\sb360\sa80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin851\pararsid10245347\yts45 \rtlch\fcs1 \af31507\afs20\alang3081 \ltrch\fcs0 \b\fs17\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Case study: Lady Gowrie Tasmania \par }\pard\plain \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 \rtlch\fcs1 \af31507\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 The turnover strategy used by Lady Gowrie Tasmania focuses on identifying high-stress roles and fine-tuning employment and workload management stru\hich\af1\dbch\af31505\loch\f1 ctures to reduce stress at these critical points. \par }\pard \ltrpar\s37\ql \li284\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 We work out which roles are the focal points of stress, and give extra supports to these roles.}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \par }\pard \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 In a typical child care centre, staff members are rewarded by receiving promotion up, and out of, direct care \hich\af1\dbch\af31505\loch\f1 roles. Lady Gowrie examined this practice and came up with two significant findings. Firstly, supervisory, management and \hich\f1 \lquote \loch\f1 leader\hich\f1 \rquote \loch\f1 roles are hot spots for stress, and therefore burnout. Secondly, promoting staff }{\rtlch\fcs1 \af172 \ltrch\fcs0 \f172\cf1\insrsid6165473\charrsid6165473 \loch\af172\dbch\af31505\hich\f172 \u8201\'5f}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \loch\af1\dbch\af31505\hich\f1 \lquote \loch\f1 away from children\hich\f1 \rquote \loch\f1 means that important e\hich\af1\dbch\af31505\loch\f1 ducator knowledge and experience are effectively lost. To address both of these issues, Lady Gowrie implemented a unique management model. Every centre now has two managers, with half of each person\hich\f1 \rquote \loch\f1 s time devoted to being \hich\f1 \lquote \loch\f1 on the floor\hich\f1 \rquote . \par }\pard \ltrpar\s37\ql \li284\ri284\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin284\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 We believe we hav\hich\af1\dbch\af31505\loch\f1 e the very best practitioners, and we help them to develop to become the very best practitioners, so we don\hich\f1 \rquote \loch\f1 t want to lose them \loch\af1\dbch\af31505\hich\f1 \u8230\'c9 \hich\af1\dbch\af31505\loch\f1 we want them working with the kids, having direct contact with the children.}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \par }\pard \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Mentoring forms an important part of working rela\hich\af1\dbch\af31505\loch\f1 tionships and is encouraged between junior and senior staff, and amongst peers. Managers are also encouraged to mentor and to share experiences between centres. Half a day every week is devoted exclusively to handover, mentoring and support activities. Ot \hich\af1\dbch\af31505\loch\f1 h\hich\af1\dbch\af31505\loch\f1 er support mechanisms are designed to help reduce stress overall, for example, half a day per week of }{\rtlch\fcs1 \af172 \ltrch\fcs0 \f172\cf1\insrsid6165473\charrsid6165473 \loch\af172\dbch\af31505\hich\f172 \u8201\'5f}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \loch\af1\dbch\af31505\hich\f1 \lquote \loch\f1 discretionary time\hich\f1 \rquote \loch\f1 is also offered to staff to help provide a healthy work\hich\f1 \endash \loch\f1 life balance. Staff can use this time as they wish, including spending time \hich\af1\dbch\af31505\loch\f1 away from work entirely. Staff with children and/or caring responsibilities outside work have found this measure particularly positive. \par \hich\af1\dbch\af31505\loch\f1 The Lady Gowrie organisation considers that a skills \hich\f1 \lquote \loch\f1 highway\hich\f1 \rquote \loch\f1 is created when employers encourage employees to make a c\hich\af1\dbch\af31505\loch\f1 ommitment to the workplace, with employers then supporting employees to upgrade their training and education. A crucial element in the success of this strategy is demonstrating to employees that the organisation is willing to make a commitment to them. \cell }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 { \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid6165473 \trowd \irow0\irowband0\lastrow \ltrrow\ts45\trgaph284\trleft0\trbrdrt\brdrthtnsg\brdrw60 \trbrdrb\brdrs\brdrw45 \trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl284\trpaddt113\trpaddb454\trpaddr284\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tbllkborder\tbllkshading\tbllkfont\tbllkcolor\tbllkbestfit\tbllkhdrrows\tbllkhdrcols\tblind284\tblindtype3 \clvertalt \clbrdrt\brdrthtnsg\brdrw60 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw45 \clbrdrr\brdrtbl \clcbpat19\cltxlrtb\clftsWidth3\clwWidth8505\clcbpatraw19 \cellx8505\row }\pard\plain \ltrpar\s41\ql \li0\ri0\sb160\sl-260\slmult0 \widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7420603 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid6165473 \par \ltrrow}\trowd \irow0\irowband0\lastrow \ltrrow\ts45\trgaph284\trleft0\trbrdrt\brdrthtnsg\brdrw60 \trbrdrb\brdrs\brdrw45\brdrcf17 \trftsWidth3\trwWidth8505\trftsWidthB3\trpaddl284\trpaddt113\trpaddb454\trpaddr284\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tbllkborder\tbllkshading\tbllkfont\tbllkcolor\tbllkbestfit\tbllkhdrrows\tbllkhdrcols\tblind284\tblindtype3 \clvertalt\clbrdrt \brdrthtnsg\brdrw60 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw45\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth8718\clcbpatraw20 \cellx8505\pard\plain \ltrpar \s21\ql \fi-851\li851\ri0\sb360\sa80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin851\pararsid10245347\yts45 \rtlch\fcs1 \af31507\afs20\alang3081 \ltrch\fcs0 \b\fs17\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Case study: Norwest Child Care \par }\pard\plain \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 \rtlch\fcs1 \af31507\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Norwest Child Care uses an alternative strategy to address turnover. Rather than using qualification level alone as the criterion for employment, Norwest recruits people it believes are highly suitable for the industry and wh \hich\af1\dbch\af31505\loch\f1 o represent a \hich\f1 \lquote \loch\f1 good fit\hich\f1 \rquote \loch\f1 for the workplace. \par }\pard \ltrpar\s37\ql \li284\ri284\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin284\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 If you find good people who are committed to the industry and want to understand what it means to work in early childhood\hich\f1 \emdash \loch\f1 keep them.}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \par }\pard \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Norwest frequently hires untrained staff, but then requires employees to comple\hich\af1\dbch\af31505\loch\f1 te a negotiated training and career development plan, with their employment being conditional on their addressing this plan. \par }\pard \ltrpar\s37\ql \li284\ri284\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin284\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 People say, why train people if they only leave? I say, what happens if you don\hich\f1 \rquote \loch\f1 t train them, and they}{\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid10245347 \~}{\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 stay?}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \par }\pard \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 The ongoing (permanent) employment relationship between the employee and the organisation is also critical. \par }\pard \ltrpar\s37\ql \li284\ri284\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin284\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 We find people who will fit and we fight to keep them and manage their transitions through life\hich\f1 \emdash \loch\f1 having children, studying \loch\af1\dbch\af31505\hich\f1 \u8230\'c9}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \par }\pard \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347\yts45 {\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Norwest argues that trai \hich\af1\dbch\af31505\loch\f1 ning in the child care industry is a commitment that should involve both the employer and the employee. For this reason, all employees, whether at entry level, or highly experienced, are required to have training and development goals. \par }\pard \ltrpar\s37\ql \li284\ri284\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin284\lin284\pararsid10245347\yts45 {\rtlch\fcs1 \ai\af31507 \ltrch\fcs0 \i\insrsid6165473\charrsid6165473 \hich\af1\dbch\af31505\loch\f1 Children aren \hich\f1 \rquote \loch\f1 t mach\hich\af1\dbch\af31505\loch\f1 ines, you can\hich\f1 \rquote \loch\f1 t defer to an operations manual. You have to have people prepared and able to function at a higher level of understanding, capable of making professional judgments.}{\rtlch\fcs1 \af31507 \ltrch\fcs0 \insrsid6165473\charrsid6165473 \cell }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid6165473 \trowd \irow0\irowband0\lastrow \ltrrow\ts45\trgaph284\trleft0\trbrdrt\brdrthtnsg\brdrw60 \trbrdrb\brdrs\brdrw45\brdrcf17 \trftsWidth3\trwWidth8505\trftsWidthB3\trpaddl284\trpaddt113\trpaddb454\trpaddr284\trpaddfl3\trpaddft3\trpaddfb3\trpaddfr3\tbllkborder\tbllkshading\tbllkfont\tbllkcolor\tbllkbestfit\tbllkhdrrows\tbllkhdrcols\tblind284\tblindtype3 \clvertalt\clbrdrt \brdrthtnsg\brdrw60 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw45\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth8718\clcbpatraw20 \cellx8505\row }\pard\plain \ltrpar \s2\ql \li0\ri0\sb440\keepn\widctlpar\wrapdefault\aspalpha\aspnum\faauto\outlinelevel1\adjustright\rin0\lin0\itap0\pararsid6165473 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs36\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Following the directions to a skills \hich\f26 \lquote \loch\f26 highway\hich\f26 \rquote \loch\f26 \par }\pard\plain \ltrpar\ql \li0\ri0\sb100\sl-260\slmult0\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid14166360 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af121 \ltrch\fcs0 \fs20\cf18\insrsid14166360 \hich\af26\dbch\af31505\loch\f26 Innova\hich\af26\dbch\af31505\loch\f26 tive employers argue that implementing a strategy to reduce turnover is possible, and indeed necessary, if the status and profile of early childhood education and care work are to be raised. This will only be achieved by reflecting upon current operating \hich\af26\dbch\af31505\loch\f26 p\hich\af26\dbch\af31505\loch\f26 ractices, including the management of workloads. \par \hich\af26\dbch\af31505\loch\f26 As a first step, employers must consider the links between the child care outcomes being sought and the workforce development strategies that might be used to produce these outcomes. The workload and managem \hich\af26\dbch\af31505\loch\f26 ent commitments associated with the provision of high-quality child care need to be acknowledged and addressed. The employers in this study argue this is critical because, if the workload implications can be anticipated and addressed, staff turnover may b \hich\af26\dbch\af31505\loch\f26 e\hich\af26\dbch\af31505\loch\f26 reduced. If additional and supportive workforce development strategies are put into place, staff will not only stay, but further develop skills and thus provide higher-quality care for children. \par \hich\af26\dbch\af31505\loch\f26 The table below provides a model of how a workplace might id\hich\af26\dbch\af31505\loch\f26 entify and establish links between quality in service and quality of employment. \par }\pard\plain \ltrpar\s21\ql \fi-851\li851\ri0\sb360\sa80\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin851\itap0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \b\fs17\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid9454043 \page }{\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Links between quality in service and quality of employment \par \ltrrow}\trowd \irow0\irowband0\ltrrow\ts11\trgaph108\trrh387\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb \brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx2840\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx5675\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx8510 \pard\plain \ltrpar\s38\ql \li0\ri0\sb80\sa80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \b\fs17\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Quality in service outcome being sought\cell \hich\af1\dbch\af31505\loch\f1 Workload management and operating implications\cell \hich\af1\dbch\af31505\loch\f1 Workforce development strateg\hich\af1\dbch\af31505\loch\f1 ies used to produce high-quality employment outcome\cell }\pard\plain \ltrpar \ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \trowd \irow0\irowband0\ltrrow\ts11\trgaph108\trrh387\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx2840\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx5675\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \clcbpat20\cltxlrtb\clftsWidth3\clwWidth2835\clcbpatraw20 \cellx8510\row \ltrrow}\trowd \irow1\irowband1\ltrrow\ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb \brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt \brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\pard\plain \ltrpar \s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 { \rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Environment allows children to form meaningful attachment to staff \cell \hich\af1\dbch\af31505\loch\f1 Consistency of care required\cell }\pard \ltrpar \s37\ql \li0\ri0\sb80\sa40\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Permanent contracts used to create consistent team of staff. Staff benefit from stability in employment and regular hours arrangements \cell }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \trowd \irow1\irowband1\ltrrow \ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrs\brdrw10\brdrcf17 \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\row \ltrrow}\trowd \irow2\irowband2\ltrrow \ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb \brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\pard\plain \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Need to service diverse range of emotional, behavioural and developmental requirements of children\cell \hich\af1\dbch\af31505\loch\f1 Staff require high l\hich\af1\dbch\af31505\loch\f1 evels of skill to interpret, manage, anticipate and respond to children\hich\f1 \rquote \loch\f1 s behaviours and needs \cell }\pard \ltrpar \s37\ql \li0\ri0\sb80\sa40\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Employer-supported training in philosophy of care and formal qualification. Offers transferability of skill for worker and is beneficial in career terms \cell }\pard\plain \ltrpar \ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \trowd \irow2\irowband2\ltrrow\ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb \brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\row \ltrrow}\trowd \irow3\irowband3\ltrrow \ts11\trgaph108\trrh674\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb \brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\pard\plain \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Workplace is responsive to children\hich\f1 \rquote \loch\f1 s needs \hich\f1 \lquote \loch\f1 on the floor\hich\f1 \rquote \cell \hich\af1\dbch\af31505\loch\f1 Workload management strategies should maximise opportunity for \hich\f1 \lquote \loch\f1 quality\hich\f1 \rquote \loch\f1 in engagements with children. Requires attentive, sensitive, and knowledgeable staff \cell }\pard \ltrpar\s37\ql \li0\ri0\sb80\sa40\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Innovative employers ensure that child\loch\af1\dbch\af31505\hich\f1 \endash \loch\f1 staff ratios are higher than statutory requirements. This helps reduce work intensity for staff while \hich\f1 \lquote \loch\f1 on the floor\hich\f1 \rquote \loch\f1 and reduces stress overall \cell }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \trowd \irow3\irowband3\ltrrow \ts11\trgaph108\trrh674\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb \brdrnone \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\row \ltrrow}\trowd \irow4\irowband4\lastrow \ltrrow \ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\pard\plain \ltrpar\s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs16\lang3081\langfe1033\loch\af1\hich\af1\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Positive partnerships with family and communities\cell }\pard \ltrpar\s37\ql \li0\ri0\sb80\sa40\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Staff able to negotiate and communicate with parents over p\hich\af1\dbch\af31505\loch\f1 otentially complex issues of behaviour, philosophy of care and development \cell }\pard \ltrpar \s37\ql \li0\ri0\sb80\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\pararsid10245347 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \hich\af1\dbch\af31505\loch\f1 Employer-supported training for staff. Enhances the ability of staff to engage with parents, and helps to reduce stress \cell }\pard\plain \ltrpar\ql \li0\ri0\widctlpar\intbl\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \insrsid14166360 \trowd \irow4\irowband4\lastrow \ltrrow \ts11\trgaph108\trrh534\trleft5\trftsWidth3\trwWidth8505\trftsWidthB3\trftsWidthA3\trpaddl108\trpaddr108\trpaddfl3\trpaddfr3\tblind113\tblindtype3 \clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx2840\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx5675\clvertalt\clbrdrt\brdrnone \clbrdrl\brdrtbl \clbrdrb\brdrs\brdrw10\brdrcf17 \clbrdrr\brdrtbl \cltxlrtb\clftsWidth3\clwWidth2835\clshdrawnil \cellx8510\row }\pard\plain \ltrpar\s31\ql \li0\ri0\sb480\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin0\lin0\itap0\pararsid7420603 \rtlch\fcs1 \af0\afs20\alang3081 \ltrch\fcs0 \fs22\lang3081\langfe1033\loch\af26\hich\af26\dbch\af31505\cgrid\langnp3081\langfenp1033 {\rtlch\fcs1 \af0 \ltrch\fcs0 \b\fs16\insrsid14166360\charrsid7420603 \loch\af26\dbch\af31505\hich\f26 \u169\'a9 \hich\af26\dbch\af31505\loch\f26 Commonwealth of Australia 2010 \par }\pard \ltrpar\s31\ql \li0\ri2832\sb160\widctlpar\wrapdefault\aspalpha\aspnum\faauto\adjustright\rin2832\lin0\itap0\pararsid7420603 {\rtlch\fcs1 \af0 \ltrch\fcs0 \fs16\insrsid14166360\charrsid7420603 \hich\af26\dbch\af31505\loch\f26 Produced by 香港六合彩开奖记录 on behalf of the Australian Government and state and territory governments, with funding provided through the Australian Department of Education, Employment and Workplace Relations. The author/project team was funded to undertake this re \hich\af26\dbch\af31505\loch\f26 s\hich\af26\dbch\af31505\loch\f26 earch via a grant under the National Vocational Education and Training Research and Evaluation (NVETRE) Program. These grants are awarded to organisations through a competitive process in which 香港六合彩开奖记录 does not participate. \par \hich\af26\dbch\af31505\loch\f26 TD/TNC 100.07 \par \hich\af26\dbch\af31505\loch\f26 This overview is bas\hich\af26\dbch\af31505\loch\f26 ed on the research report }{\rtlch\fcs1 \af0 \ltrch\fcs0 \i\fs16\insrsid14166360\charrsid7420603 \hich\af26\dbch\af31505\loch\f26 Developing the child care workforce: Understanding \hich\f26 \lquote \loch\f26 fight\hich\f26 \rquote \loch\f26 or \hich\f26 \lquote \loch\f26 flight\hich\f26 \rquote \loch\f26 amongst workers}{\rtlch\fcs1 \af0 \ltrch\fcs0 \fs16\insrsid14166360\charrsid7420603 \hich\af26\dbch\af31505\loch\f26 by Tanya}{\rtlch\fcs1 \af0 \ltrch\fcs0 \fs16\insrsid7420603 \~}{\rtlch\fcs1 \af0 \ltrch\fcs0 \fs16\insrsid14166360\charrsid7420603 \hich\af26\dbch\af31505\loch\f26 Bretherton, which can be found at . \par }\pard\plain \ltrpar\ql 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